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Service/Returns Request

*IMPORTANT - All of the repairs done to your equipment carries the below warranties.  This includes service done in house or service on tools sent back to the vendor.  Please note all other important information listed.

  • 30 Day Labor Warranty.
  • 1 year warranty on parts.
  • Customer responsible for all freight to and from.
  • Repairs needed that were not quoted on original repair are not covered under warranty.

Known Problems

We are aware of the following problems with our products/services.

  • (SLOAN FLUSHMATE, June 21st, 2012) This recall is for Series 503 Flushmate ® III Pressure Assist flushing systems installed inside toilet tanks. The recalled systems were manufactured from October 1997 to February 2008. The units are rectangular, black, two-piece vessels made of injection molded plastic. The date code/serial number is 16 characters long and is located on the label on the top of the Flushmate III. The first six numerals of the serial number are the date code. The date code range for this recall begins with 101497 (October 14, 1997) and continues through 022908 (February 29, 2008).
Questions or problems regarding this web site should be directed to [krjones@winnelson.com].
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